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What would cause intermittant "unable to find service"?

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We have a process that does a render form in the first step and we are getting intermittant failures: ALC-FRM-001-004 Unable to find service XMLFormService. connection to failed service.

This operations fails approx 20-50% of the time. We have many other processes that render forms with no issues. The error code says to ensure that the service is running properly. I've modified some of the service settings - with no change in behavior.

We are running on a WebSphere cluster. This same process works fine in our JBoss turnkey environment.

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