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LiveCycle Workbench ES2 - "Java(TM) Platform SE binary has stopped working" Error

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Hi,

 

I am getting this error when I try to create a new process o open an existing process.

"Java(TM) Platform SE binary has stopped working"

 

The only option is to click on a "Close" button and end the LC Workbench ES2 program.

 

Also, when I try to open an existing form, it displays 'garbage' - a screenfull of control unrecognizable characters - instead of the form itself.

 

When this error comes up, I also get a pop-up window with a list of log entries / errors (please see attached: Java Platform SE binary has stopped working.jpg)

 

Environment:

Windows Vista Ultimate running on HP Desktop (e9107c Intel CORE 2 Quad Processor withy 8 GB RAM, 750GB HDD)

Downloaded and installed the Trial Version of LiveCycle ES2 package (Windows JBoss version)

The LiveCycle ES2 server is installed properly and is working with the following services. Are there any missing services?

LiveCycle Output ES2, LiveCycle Rights Management ES2, LiveCycle PDF Generator ES2 Evaluation, LiveCycle Process Management ES2, LiveCycle Workspace ES2, Applications and Services, LiveCycle ContentServices ES2, LiveCycle Forms ES2

I already had Adobe Acrobat Pro Extended 9.2 and the associated LiveCycle Designer instaleld prior to installing the Trial of LC ES2.

Basesd on the installation insttructions, I deleted the Designer ES from my Acrobat Pro Extended and instaleld the LC Workbench ES2.

 

Now I don't see a seprate entry for the LC Designer ES2 anymore on my Start >> Programs.

And th newly installed LC Workbench is not working

Any help in making the workbench 'work' is greatly appreciated.

 

Are there any tests we can do to troubleshoot this?

 

Thanks.


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