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Please help me out - process cannot be initiated via email

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Please help me in sorting out the below two issues

 

1. I cannot invoke process through email

2. The reject action associated to the HOD user action is not working fine, the impact happed because of this reject action is that - multiple blank forms are getting multiplied in the to do list of next user.

 

Providing you the summary of usecase and attaching the screen shots of my lca file for your review - please help me friends.

 

Summary of Usecase:

An employee fills up (online or offline whichever is suitable for him/her) and sends an Expense Reimbursement Form to his/her Head of Department (HOD) for approval. Employee can also use Adobe Livecycle Workspace to fill up the said form. Both the English and Arabic versions are incorporated for the ease of readability. HOD has rights to approve or reject the said form. In case of rejection, employee will be notified through email. If HOD approves the form, it then redirects to Accounts Department for reimbursement. After the operations of Accounts Department like valuation of expense etc., the form then redirects to Administration Department for further processing like cheque no. entry etc. The employee will be notified through email to collect his/her cheque from concerned department. Also an SMS notification regarding the status of the application will be send to the employee.  Once the entire process is completed  all the data will be pushed into the database and it can be used for future reference.

 

 

Thanks,

Vinod


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